PRIVACY POLICY

At MainStar Realty & Management, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information—both online through our website and offline via property management and real estate services. 

 

Information We Collect 

We may collect and process the following types of personal data: 

• Identification Details: Name, email address, phone number, mailing address 

• Property Info: Rental history, preferences, lease details, ownership records 

• Financial Data: Payment history, billing information, credit and background checks (with consent) 

• Digital Data: IP address, device/browser type, usage patterns, cookies 

• Portal Data: Login credentials, service requests, tenant communications 

 

SMS Messaging Terms 

When you provide your mobile number, you consent to receive SMS messages from MainStar Realty & Management related to our services. 

By opting in, you acknowledge: 

• 📲 You are consenting to receive SMS messages from our business. 

• 🔐 Your personal information will not be shared with third parties for marketing purposes. 

• 🔁 Message frequency may vary depending on your engagement, but may include recurring messages (e.g., rent reminders, service updates). 

• 🚫 You may reply STOP at any time to opt out of future messages. 

• ❓ You may reply HELP for more information or contact support. 

• 💸 Message and data rates may apply, depending on your mobile carrier. 

These terms are also presented at the point of data collection or SMS opt-in. 

 

Use of Cookies 

We use cookies and similar technologies for: 

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Type of Cookie                                           Purpose 

Essential Cookies                                      Site functionality and portal access 

Analytics Cookies                                      Usage tracking, performance insights 

Marketing Cookies                                    Personalize ads (not shared externally) 

 

You may adjust cookie preferences via your browser. Disabling cookies may impact functionality. 

 

How We Use Your Data 

We use personal data to: 

• Manage properties, leases, and tenant requests 

• Facilitate communications, including emails and SMS 

• Improve our services and website experience 

• Comply with legal obligations 

 

We do not sell or rent your data. 

 

Third-Party Tools & Marketing 

We may use trusted third-party services for analytics, marketing, or operational support (e.g., Google Analytics, Mailchimp). These vendors are contractually required to safeguard your data and do not receive it for independent marketing. 

 

Data Security & Retention 

We employ strict physical, technical, and administrative safeguards. Data is retained only as long as necessary to fulfill legal or business obligations. 

 

Your Rights & Choices 

You may: 

• Request access or correction of personal data 

• Opt out of marketing communications (including SMS) 

• Request data deletion within legal limits

 

To exercise your rights, contact us at support@mainstarrealty.com. 

 

Updates to This Policy 

We may revise this Privacy Policy as needed. Updates will be posted on this page with the new effective date.